Do I need a reservation?

To me, planning a vacation is part of the fun. Finding the flights. Picking out hotels. All of that builds the excitement. But for some making travel arrangements and developing the itinerary presents a lot of stress.

Wouldn’t it be great if all travel related websites had a button “check now” that would teleport you to that place for let’s say 10 minutes 🚀? Just like in the Star Trek. So you could go and check for yourself and then decide. “Beam me up, Scotty”

We still don’t have that button but we promise that if you decide to book with us you can still change your mind or your plans.

CAN I BOOK ON THE SPOT?

IF LUCKY IS YOUR MIDDLE NAME
You can always just walk in our office and book your tour. Our office is open from 9.00 to 20.00 every day and there’s always someone here to give you all the information, answer your questions and book you a tour. If you’re not on tight schedule and are flexible with dates and departure hours just drop by.

But please understand that sometimes our tours are full, especially in high season, and you will have to wait for the next available tour. It’s best if you reserve in advance.

HOW FAR IN ADVANCE SHOULD I BOOK?

AS SOON AS POSSIBLE
Well, that depends on what time you plan to visit and how big is your group. If your visit to Slovenia is in April, May and early June we recommend booking 1 or 2 days in advance. That is, if you’re not a famous celebrity or royalty sharing this joyful moment with 150 housekeeping assistants, a butler, a dishwasher, a telephone operator, a communications manager, a social media specialist, a master of the household, and a private secretary. In that case, give us at least a week.

In the warm summer months of June, July and August we recommend booking at least 3 or 4 days in advance. If your group is bigger you should of course book earlier.

The most busy time of the season is always on 15th August. It’s national holiday in Slovenia and most of the countries around. The whole week is usually sold out weeks before so make sure you book at least 1 or 2 weeks before.

Then is September when the school starts the traffic on the Soča river slowly goes back to normal. However, if the weather is nice and warm we still have quite a lot of guests. It might be good if you still book some 3 days in advance, especially on the weekends.

WHAT IF I DON’T KNOW HOW MANY PEOPLE WILL BE IN MY GROUP?

NO PROBLEM
If you’re unsure about the number of people in your group, go ahead and book for the maximum number you might have. It’s easier for us to shrink your group than to pull out an extra guide out of thin air.

DO YOU OFFER RISK FREE RESERVATIONS?

YES
All our reservations are risk free. We never ask for prepayments except if you also ask us to provide transportation from different parts of Slovenia, Austria or Italy. We understand you are on vacation and might change your plans.

WHAT IF I NEED TO CHANGE MY RESERVATION?

NO PROBLEM
You can change your reservation anytime. Of course there might not be any places left on the tour you wish to book, so we will let you know other available departures.

We only ask you to let us know as soon as possible to offer your spots to other guests.

CAN I CANCEL MY RESERVATION?

YES
You can cancel your reservation anytime. No questions asked. So please just let us know as soon as possible to offer your spots on this tour to other guests.

I SENT A RESERVATION FORM, BUT DIDN’T GET YOUR CONFIRMATION

NO PROBLEM
Sometimes technology doesn’t work as it should. Spam filters are getting better and better but then our confirmation emails end up lost in a cyber world.

If you didn’t get our confirmation

1. Check your spam folder
2. If it’s not there please send us an email on hello@bovec-rafting-team.com
3. If there’s not enough time or you still didn’t hear from us please give us a call on 00386 41 338 308

From our experience most of the undelivered emails are from gmx and t-online. On the other hand we never had any problems with gmail, yahoo or hotmail.

Planning a vacation should be an exciting adventure from start to finish. While we can’t teleport you to your dream destination just yet, we’re here to make the journey as smooth as possible. So, book with us for stress-free rafting adventure while you sit back in your armchair and treat yourself with a glass of wine. 

P.S. If you have any good idea how to make our reservation form suck less, please let us know. We promise you a good discount.